GENERAL INFORMATION
©isabel anne ceramics
CVR: 42096822
Email: isabelanneceramics@gmail.com
Established in 2021
TERMS AND CONDITIONS
Welcome to isabel anne ceramics. Here you will find any relevant information about terms and condition when shopping at isabelanneceramics.com.
PURCHASE OF PRODUCTS
When purchasing products on isabelanneceramics.com you must fill in your personal information such as name, address, and payment information. Note, that a purchase made on isabelanneceramics.com is not binding until I have accepted your purchase. You will receive a confirmation on your order via e-mail. Please note that this is not the final order confirmation.
The order is not accepted until it is approved and the items registered in my stock. You will then receive an order and shipping confirmation.
If you have any further questions please contact me via: isabelanneceramics@gmail.com
PAYMENT
At isabel anne ceramics you can pay with all major credit cards and Apple Pay.
FREIGHT WITHIN DENMARK
The shipping in all of Denmark for all orders is from 30,- (exclusive of Greenland, the Faroe Islands) to your nearest Post office or post box.
SHIPPING TO EUROPE
isabelanneceramics.com ships all over Europe. All consignments to foreign countries, you choose the delivery method and the costs will appear from the order confirmation before you pay.
DAMAGED PARCELS?
The goods are insured in transit and I kindly ask you to check the content of the parcel upon receipt. If the parcel and/or the content are damaged upon receipt, please let me know within 24 hours after receipt so I can get the item cost refunded. I am responsible for goods, which have been damaged in transit. I will kindly replace the item or return the cost of the item if there is no longer any in stock.
TIME OF DELIVERY
If you order before 12 AM I will do my best to send your order the day after. Should there be delays at the shipping carrier isabel anne ceramics cannot, however, be held responsible. Please note that parcels to Bornholm and other smaller islands in some cases can be up to 3 days on their way.
Guidelines regarding times of delivery.
Denmark 1-4 working days
Scandinavia approx. 1-6 working days
Europe approx. 2-7 working days
COOKIES
At isabelanneceramics.com we use cookies to optimize our website and make your visit as easy as possible. A cookie is a small file which the website contains on your computer. The cookie identifies your computer and not you as a person. The cookies job is to let the website know when you return as a visitor. The cookie doesn't compromise the safety and you are at all time in your right to turn off the function in your browser. A cookie can in no way harm your computer.
NEWSLETTERS
At isabelanneceramics.com you are able to join my mailing list at the button of the website. When joining you will receive newsletters and other information from me. This service can be switched off at any time if you don't wish to receive newsletter anymore. You can unsubscribe at the top and bottom of the newsletter.